Privacy Policy

surfanicluggage.com (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website surfanicluggage.com (the “Site”) or make a purchase from us. Please read this policy carefully. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect several types of information from and about users of our Site:

  • Personal Data: We may collect personally identifiable information, such as your name, shipping/billing address, payment information (including credit card numbers), email address, and phone number when you voluntarily provide it to us during activities like registering an account, placing an order, or subscribing to our newsletter.
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
  • Financial Data: Financial information, such as data related to your payment method, is stored by our secured third-party payment processors. We do not store full credit card numbers on our servers.
  • Data from Contests, Giveaways, and Surveys: Personal information you provide when entering competitions or responding to surveys.

Use of Your Information

We use the information we collect for various business purposes, including to:

  • Process and fulfill your orders, manage your account.
  • Communicate with you about your order, our products, and services.
  • Send you promotional emails, with your consent where required by law.
  • Improve our website, product offerings, and customer service.
  • Protect against fraudulent transactions and monitor for security threats.
  • Comply with legal obligations.

Disclosure of Your Information

We may share your information in the following situations:

  • Service Providers: With trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., shipping carriers, payment processors, IT services), provided they agree to keep this information confidential.
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
  • Legal Obligations: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Protection of Rights: To enforce our Site policies, or protect our or others’ rights, property, or safety.

Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Site.

  • Cookies: Small data files stored on your device. You can set your browser to refuse all or some cookies, but this may limit your ability to use some parts of our Site.
  • Third-Party Analytics: We may use third-party service providers, like Google Analytics, to monitor and analyze Site traffic.

Third-Party Websites

Our Site may contain links to third-party websites. This Privacy Policy does not apply to websites operated by other organizations. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content or practices of any third-party sites.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

Policy for Children

We do not knowingly solicit information from or market to children under the age of 16. If you become aware of any data we have collected from children under 16, please contact us.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete the data we hold about you. To exercise these rights, please contact us using the details below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at our designated contact point available on surfanicluggage.com.